Terms of service

Last Updated: March 31, 2026

These Terms of Service (“Terms”) govern your access to and use of the website operated by Uma Jewelry (“we”, “us”, or “our”), located in Jaipur, Rajasthan, India.

By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. 🛍️ Use of Our Services

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others.

You must not:

  • Use our products for illegal activities
  • Attempt to hack, disrupt, or misuse the website
  • Provide false or misleading information

2. 👤 Eligibility

By using this site, you confirm that:

  • You are at least 18 years old, or
  • You have permission from a parent or legal guardian

3. 💳 Orders & Billing

  • All orders must be paid in full before shipping
  • We reserve the right to refuse or cancel any order at our discretion
  • If we cancel your order, a full refund will be issued
  • You agree to provide accurate billing and shipping information

4. 💰 Pricing & Currency

  • All prices are listed in INR (₹) unless stated otherwise
  • Prices may change without notice
  • We are not responsible for pricing errors, but we will inform you if one occurs

5. 📦 Shipping Policy

  • We offer worldwide shipping
  • Estimated delivery time: 10–20 business days
  • Delivery times may vary due to location, customs, or courier delays
  • Customers are responsible for:
    • Correct address details
    • Any customs duties or import taxes

6. ❌ Cancellation Policy

  • Orders can be canceled within 24 hours of purchase
  • After this period, orders may already be processed and cannot be canceled

7. 🔁 Returns & Refunds

We only accept returns under the following conditions:

  • Item is damaged or defective
  • You contact us within 48 hours of delivery
  • You provide photo/video proof

We do not accept returns for:

  • Change of mind
  • Wrong item selected by customer

Approved refunds may be issued as:

  • Replacement product, or
  • Refund to original payment method

8. 💎 Product Description

We make every effort to display product details accurately. However:

  • Colors may vary slightly due to screen differences
  • Handmade or natural gemstone products may have slight variations

9. 🔒 Intellectual Property

All content on this website (images, logos, text, designs) is owned by Uma Jewelry.

You may not copy, reproduce, or distribute any content without written permission.

10. ⚠️ Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect or incidental damages
  • We are not responsible for courier delays, lost packages, or customs issues after dispatch

11. 🔐 Privacy Policy

Your personal information is handled according to our Privacy Policy.

12. 🔄 Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website means you accept those changes.

13. 📩 Contact Information

For any questions about these Terms, contact us:

Email: umajewelry@outlook.com
Location: Jaipur, Rajasthan, India